Frequently Asked Questions
Your Queries, Answered
At Insta-Propre, we understand that you may have questions about our services.
We are committed to providing clear and helpful information to ensure your experience with us is smooth and satisfactory. Below are some of the most frequently asked questions by our clients, along with our comprehensive answers.
We offer a diverse range of services including consultancy, technical solutions, customer support, professional training, and customized service packages. Each service is tailored to meet the unique needs of our clients.
Booking a service with us is simple. You first need to go to the section that better matches your needs, whether you need a Residential Cleaning or an Industrial or Commercial Cleaning.
For Commercial & Industrial Cleaning: Click Here and fill out the form. One of our team members will get in contact with you soon to make sure you get the tailored service you need and offer a quote that matches your requirements.
For Residential Cleaning: Click Here and fill out our specialized self-service form with all the information of your house to get an instant quote on your cleaning service. At the end of the form, you can pay for the service and we'll get in contact to finalize any last detail, and schedule a time that would work best for us to complete the work.
IMPORTANT NOTE: Please make sure to fill all the required fields and details in your Residential Cleaning form in order for us to have a better understanding of what you need, as well as give you a proper service. If you have any questions prior to scheduling a time with us, please fill out our Contact Form with your inquiry.
Our commitment to providing personalized, high-quality services sets us apart. We focus on understanding and meeting our clients’ specific needs, ensuring satisfaction through exceptional service and innovative solutions.
Absolutely! We specialize in creating customized solutions. Our team will work closely with you to understand your specific requirements and tailor our services accordingly.
We offer flexible options for cancellations and rescheduling. Please refer to our 'Terms and Conditions' page for detailed information on our policies.
Your feedback is crucial for our continuous improvement. After service completion, you will receive a feedback form via email. Alternatively, you can contact us directly through our 'Contact Us' page.
We occasionally run special promotions and offer loyalty rewards. Keep an eye on our 'Blog' and subscribe to our newsletter for the latest updates.
For more detailed inquiries, please use the contact form on our 'Contact Us' page, or reach out to us via phone or email. We are always here to assist you.